VAU
FAQ
How much commission do I earn?⌄
20% on TikTok Shop sales and 18% on getvau.com (DTC Shopify) sales, attributed to your code.
When do I get paid?⌄
Payouts are processed on the 15th of the month following the month the commission cleared.
When does my code start earning?⌄
Your code is in 'seeding' (no commission) until activated. US creators activate after W-9 validation; non-US after delivery confirmation.
How do I apply?⌄
Submit the application at /creators/apply. We review by hand and respond in 5–7 days.
Can I reapply if declined?⌄
Yes — you can reapply after 3 months.
Do I need to submit a W-9?⌄
Only US-based creators submit a W-9 (or W-8BEN). Non-US creators don't need any tax form.
How do I track my product?⌄
Once shipped, your dashboard shows the carrier and a tracking link. You'll also get an email.
What do I do when my product arrives?⌄
Confirm receipt from your dashboard. Confirming 'good condition' starts your Activation Challenge.
Do I have to disclose the partnership?⌄
Yes. Disclose the material connection at the start of the caption and use #ad or #partner — this is an FTC requirement.
Can I make health claims?⌄
No. Avoid medical/FDA claims (e.g. 'cures', 'treats'). Stick to your honest experience.
What are the tiers?⌄
Creators are tiered (top / mid / probation) based on the vetting assessment; tiers affect perks and review cadence.
How do I contact support?⌄
Use the Support page in the portal or write to creators@getvau.com.
Is there a minimum payout?⌄
Yes — $50. If your balance is under $50 it carries over to the next month. Payments are ACH (US) or Wise (international).
How do the GMV bonuses work?⌄
Silver ($100) needs $1K monthly GMV sustained 2 months; Gold needs $3K × 2; Founder Circle ($400/mo retainer) needs $5K × 3 months. Bonuses pay the following cycle.
How does the referral bonus work?⌄
You earn $75 when a creator you referred gets approved AND publishes their first content with their code. It pays the following cycle.
Do I have to work only with VAU?⌄
No exclusivity required. You can work with non-competitor brands. You just can't promote VAU and a direct competitor (Olipop, ARMRA, Seed, AG1, Bloom…) in the same content.
Does my W-8BEN expire?⌄
Yes — a W-8BEN expires 3 years after the year you signed it. We'll ask you to renew it. (US creators use a W-9, which doesn't expire the same way.)
Will I get a 1099?⌄
Only if your total VAU income for the year is $2,000 or more (2026 threshold). Below that, no 1099 — but you should still report the income.
Can I get product without committing to post?⌄
Yes — that's the Seeding pathway. We send product with no obligation to post. If you do post, disclosure rules still apply.
My package was lost — what now?⌄
Tell us (Support or your dashboard's 'not received' option). We reship immediately at no cost to you.
Can I leave the program?⌄
Yes — either party can end it with 30 days' written notice. Pending commissions are paid on the next regular cycle; your code is deactivated on the effective date.
How do I disclose on audio-only content (podcast)?⌄
Verbal disclosure in the first 3 seconds ('This episode is sponsored by VAU') plus written disclosure in the show notes / description. No on-screen text needed for audio-only.
Is #ad in the caption enough?⌄
No. For video you need all of: on-screen text, verbal mention in the first 3 seconds, the caption disclosure, AND the platform tool (TikTok Branded Content / IG Paid Partnership). Caption alone isn't enough.
Still have questions?
Contact support