VAU

FAQ

How much commission do I earn?
20% on TikTok Shop sales and 18% on getvau.com (DTC Shopify) sales, attributed to your code.
When do I get paid?
Payouts are processed on the 15th of the month following the month the commission cleared.
When does my code start earning?
Your code is in 'seeding' (no commission) until activated. US creators activate after W-9 validation; non-US after delivery confirmation.
How do I apply?
Submit the application at /creators/apply. We review by hand and respond in 5–7 days.
Can I reapply if declined?
Yes — you can reapply after 3 months.
Do I need to submit a W-9?
Only US-based creators submit a W-9 (or W-8BEN). Non-US creators don't need any tax form.
How do I track my product?
Once shipped, your dashboard shows the carrier and a tracking link. You'll also get an email.
What do I do when my product arrives?
Confirm receipt from your dashboard. Confirming 'good condition' starts your Activation Challenge.
Do I have to disclose the partnership?
Yes. Disclose the material connection at the start of the caption and use #ad or #partner — this is an FTC requirement.
Can I make health claims?
No. Avoid medical/FDA claims (e.g. 'cures', 'treats'). Stick to your honest experience.
What are the tiers?
Creators are tiered (top / mid / probation) based on the vetting assessment; tiers affect perks and review cadence.
How do I contact support?
Use the Support page in the portal or write to creators@getvau.com.
Is there a minimum payout?
Yes — $50. If your balance is under $50 it carries over to the next month. Payments are ACH (US) or Wise (international).
How do the GMV bonuses work?
Silver ($100) needs $1K monthly GMV sustained 2 months; Gold needs $3K × 2; Founder Circle ($400/mo retainer) needs $5K × 3 months. Bonuses pay the following cycle.
How does the referral bonus work?
You earn $75 when a creator you referred gets approved AND publishes their first content with their code. It pays the following cycle.
Do I have to work only with VAU?
No exclusivity required. You can work with non-competitor brands. You just can't promote VAU and a direct competitor (Olipop, ARMRA, Seed, AG1, Bloom…) in the same content.
Does my W-8BEN expire?
Yes — a W-8BEN expires 3 years after the year you signed it. We'll ask you to renew it. (US creators use a W-9, which doesn't expire the same way.)
Will I get a 1099?
Only if your total VAU income for the year is $2,000 or more (2026 threshold). Below that, no 1099 — but you should still report the income.
Can I get product without committing to post?
Yes — that's the Seeding pathway. We send product with no obligation to post. If you do post, disclosure rules still apply.
My package was lost — what now?
Tell us (Support or your dashboard's 'not received' option). We reship immediately at no cost to you.
Can I leave the program?
Yes — either party can end it with 30 days' written notice. Pending commissions are paid on the next regular cycle; your code is deactivated on the effective date.
How do I disclose on audio-only content (podcast)?
Verbal disclosure in the first 3 seconds ('This episode is sponsored by VAU') plus written disclosure in the show notes / description. No on-screen text needed for audio-only.
Is #ad in the caption enough?
No. For video you need all of: on-screen text, verbal mention in the first 3 seconds, the caption disclosure, AND the platform tool (TikTok Branded Content / IG Paid Partnership). Caption alone isn't enough.

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